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We also offer integrations for third-party apps like Slack, Hip Chat and Shopify, so all your platforms are covered.Comm100 live chat software provides the tools necessary to convert website visitors into loyal customers, such as real-time visitor monitoring, shopping cart integration, and rule-based auto invitation.
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Now, it’s time to sit back and watch your bot answer questions all by itself.
Whenever you’re away, your bot will continue providing friendly customer support 24/7. If your bot doesn't recognize a question, it will transfer the conversation to a live agent - seamlessly.
In just a few keystrokes, they can find answer they’re looking for and reply to the customer – without having to type out the full response.
These shortcuts not only save time, but also improve the customer experience by enabling your live agents to provide quick communication that your customers will appreciate.